MessageProofWe do not upload your message text or attachments to create your Conversation PDF during ordinary use.
Your message content
During ordinary Consumer V1 use, supported backups and exports are processed on your computer. The app generates the Preview and Conversation PDF locally. It does not upload raw messages or attachments for PDF creation.
You choose whether to share a generated PDF or upload it to another service. Once you do, that recipient or service controls its own processing under its terms.
Information used by online services
Payment and licence services may process your purchase email, payment status, purchase or receipt reference, Activation Code identifiers, licence and activation status, and technical or security records.
Website and software services may record technical request details such as IP address, browser or app version, platform information, errors and limited diagnostic or usage information. Support receives the information you choose to send.
Who provides these services
Aston Group Holdings LLC is the commercial seller. GTM Co Pty Ltd owns and develops the software. Payment, hosting, email and other technical providers process only information needed to deliver and protect their services.
Our payment provider handles payment details. MessageProof does not need your conversation contents for checkout or licence activation.
Why we use information
We use service information to process purchases, send receipts and activation instructions, operate licences, maintain security, prevent fraud, respond to support requests and improve reliability.
Storage and retention
Purchase and accounting records may be kept as required for tax, legal and fraud-prevention purposes. Licence, security and support information may be retained as reasonably necessary to operate the service and handle disputes.
Your local backups and PDFs remain under your control. Secure or delete your own copies as appropriate. Do not send private conversation material to support unless specifically requested.
Privacy questions
To ask about personal information processed by MessageProof or to request an available correction, access or deletion right, email hello@messageproof.com. We will assess requests subject to applicable legal and record-retention requirements.
External services, including payment providers and any service you choose to upload your PDF to, have their own privacy terms.